Cutting Edges has in excess of 4,000 active customers in the mining, transport and construction industries throughout Australia.
Our customers cover a very broad cross-section, ranging from massive multinational corporations to small owner-operators, and through federal, state and local government.
No matter what their size, each receives the personal service and support on which we have built the company since 1960. Even those in remote locations receive regular visits from our field representatives, whose territories cover virtually the whole country. In addition, they can always reach our experienced internal service staff who are located in our strategically located branches. In addition, there are distributors of our product throughout the country.
Internationally, our manufactured products are exported to North and South America, Africa, India and the Asia-Pacific region. We deal directly with some of our bigger international customers and others are serviced by local distributors.
We consider our relationship with our customers to be a partnership in which we aim to help them to greater success.
To that end our field representatives and our product development team work closely with our customers in a constant process of research and development. We have developed a range of patented mining products for our customers. Our aim is always to reduce our customers' costs and improve their productivity.
With respect to the products we source and distribute, we engage in an ongoing process of review so that the after-market equipment parts we supply to our customers represent the best value for money available on the international market.
In all our dealings with our clients we aim to promote their success by providing a wide range, value for money, first-rate quality and a high level of personal service.
Stories from the field
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